//life.

This is from an article in Violent Acres today:
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The phrase ‘The Customer is Always Right’ is the single worst philosophy that has ever been adopted by American culture. It gave an entire generation of people the green light to be as impolite, unreasonable, and demanding as their little hearts desired because they were always going to be considered right. It destroyed the entire concept of courtesy and rendered manners obsolete. People began to treat their peers in the service industry like incompetent morons, lacking in feelings or human dignity, who deserved to be browbeaten and abused for no other reason than they had the audacity to run out of a particular brand of coffee. Furthermore, instead of suffering negative repercussions for their appallingly disrespectful behavior, they are awarded with free coupons and plenty of ass kissing. In reality, they should be shunned and humiliated for behaving like such self absorbed little children.
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Ok, well obviously this person is way disgruntled about the entire issue, but I will have to agree with them to a certain extent. This phrase really has destroyed some people's perception of manners and how to use them when interacting with other people. It's given them the privilege to think that there is no way possible that they could be wrong, and that they can jump to conclusions and immediately be right. Now, granted, I'm not saying it's not possible for the consumer to be right, it's just strange how consumerism thrives on making the customer happy, even if they are blatantly out of line.

And that's my rant.